Delivery and Cancellation Policy for ClientDoneForYou
Last updated: July 20, 2026
This policy applies to digital services sold by ORCHID'S DEVOTION UNIPESSOAL LDA, NIF 518221393, registered at Rua Carolina Michaelis de Vasconcelos, 5, 2670-526 Loures, Lisboa, Portugal.
1. Digital delivery
Paid account access is normally activated promptly after Stripe confirms a successful payment. There are no physical goods, shipping charges, or returns. Some features require you to complete onboarding, configure an agent, connect an eligible third-party account, or provide campaign information before they can operate.
2. Service availability
Lead discovery, external integrations, and automated workflows can depend on customer configuration, third-party platform availability, rate limits, and data availability. We do not guarantee a particular number of leads, replies, meetings, or business results. Contact support if paid access is not activated within a reasonable time after payment.
3. Automatic renewal
Monthly subscriptions renew automatically each month using the payment method on file until cancelled. The price, currency, billing interval, and applicable taxes are displayed before checkout. Stripe may send billing receipts and renewal-related notices.
4. How to cancel
You may cancel at any time through Settings → Billing → Manage Subscription, where available, or by emailing dmitrii@clientdoneforyou.com. Include the account email and request cancellation before the next renewal.
5. Effect of cancellation
Cancellation prevents future renewals and normally takes effect at the end of the current paid billing period. Access remains available until then unless a refund is issued, the account is terminated for breach, or we state otherwise. Cancellation does not by itself refund a completed charge.
6. Refunds
Refund eligibility and processing are described in our Refund Policy.
7. Contact
For delivery or cancellation questions, email dmitrii@clientdoneforyou.com.